Privacy Policy

Welcome to www.warmzy.in, operated by Thermatech Solutions, based at A1/3-4, Vighnarhar CHS, Nerul East, Navi Mumbai – 400706, India.

At Warmzy, your privacy matters to us. We’re committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, and protect your data when you use our website.

By using www.warmzy.in, you agree to the practices described in this policy. Please check back periodically, as this policy may be updated without notice.

 

1. Information We Collect

To provide you with a seamless shopping experience, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Contact Number
• Shipping/Billing Address
• Pin Code

We collect this when you create an account, place an order, or contact us.

Log Information

When you visit our website, we receive technical data such as:

• Device type and IP address
• Browser type
• Pages visited, items viewed, or added to cart/wishlist
• Clicks and time spent on pages

Cookies

Cookies are small files stored on your device. They help us remember your preferences and improve your experience. You can choose to disable cookies in your browser, but some site features may not work as intended.

 

2. How We Use Your Data

We use the information you provide for purposes such as:

• Processing orders and delivering products
• Improving our website, services, and customer experience
• Sending order updates, confirmations, and promotional messages (via third-party services with your consent)
• Ensuring security, fraud prevention, and compliance with our terms

If you no longer wish to receive marketing communications, you can opt out anytime by contacting us.

 

3. Sharing Your Information

We may work with trusted third-party providers who help us:

• Operate and maintain our website
• Process payments and orders
• Send emails or SMS
• Perform analytics or customer research

These partners are only given access to the information necessary to perform their functions and are not allowed to use it for other purposes.

 

4. Data Security

We take reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure. While we do our best, we cannot guarantee absolute security.

 

5. External Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those websites. Please read their privacy policies before sharing any personal data.

 

6. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from anyone under that age. If we become aware that a child has provided us with personal information, we will delete it immediately. Parents or guardians can contact us if they believe their child has shared such data.

 

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our business operations. Any non-material updates take effect as soon as they are posted.

 

8. Contact Us

If you have any questions or concerns about our Privacy Policy, feel free to reach out at:
📧 connect@warmzy.in

Note: Due to limited staffing, responses may be delayed. We appreciate your patience.

Stay safe! Warmzy will never ask you to share sensitive information such as UPI PINs, OTPs, bank details, or passwords via calls, SMS, or emails. If you receive any suspicious communication, please ignore it and report it immediately.